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Officer - Member Services (Ref: MCL/OFD/W)
Page last updated on 02/09/2024

Responsibilities:
  • Responsible for providing membership services and customer relations to club members at Club’s front desk
  • Ensure complete guest satisfaction at all times
  • Handle guests’ enquiries and bookings, provide assistance according to customer service standards
  • Assist in monitoring and controlling procedures for visitor’s outstanding payment documentation reports for follow-up actions by supervisor
  • Conduct and submit end of month inventories, extension, and summaries

    Requirements:

  • Diploma or above, graduated in Hospitality Management will be an advantage
  • 3 - 4 years relevant work experience, preferably with club or hospitality experience
  • Initiative, willing to learn and take up challenges
  • Proficiency in both spoken and written English and Chinese
  • Good PC skills (Microsoft PowerPoint, Word, Excel and Chinese Word Processing)

    Working Location: Discovery Bay

    We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.

    Application Methods:
      • Online application – Visit our website http://www.hkri.com (Career Opportunities/Hospitality/Lantau Yacht Club) to complete the online application form;
      • Email – Send your detailed resume and expected salary to hr@aubergehospitality.com;
      • WhatsApp – 6317 3527;
      • Fax – 2987 5057


    • Apply Apply via WhatsApp


    Note:
    Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided upon request.