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(Senior) Principal Officer – Marketing & Customer Relations (Public Relations & Customer Relations) (Ref: HKRC/AMM&CR/W)
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Page last updated on 10/06/2026
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Reporting to Senior Executive Manager - Marketing & Customer Relations, the incumbent is responsible for supporting public relations, customer relations and corporate communication initiatives in line with the Group’s corporate strategies and business objectives.
Responsibilities:
- Support the planning and execution of corporate communications and customer relations initiatives in line with the Group’s corporate strategies and business objectives;
- Coordinate corporate communication materials, media relations activities, stakeholder engagement initiatives, and publicity campaigns to enhance the Group’s brand image and reputation;
- Support customer relations and customer engagement programmes to strengthen customer loyalty and connectivity;
- Support in organising corporate events, media activities, VIP visits, and related initiatives;
- Assist in handling public enquiries and complaints as required;
- Liaise with internal stakeholders to ensure consistent messaging and effective implementation of communication initiatives; and
- Perform ad hoc tasks and assignments as assigned by supervisor.
Requirements:
- Degree holder in Journalism, Communication, Public Relations, Language, Social Sciences related disciplines
- At least 3 years of relevant work experience in communications, public relations, or public affairs, preferably gained from a sizable organisation or public sector environment
- Knowledge of the property industry, market trends, and current developments
- Solid experience in liaising with media, alongside strong writing, storytelling and media pitching skills
- Excellent written and spoken English and Chinese, including Putonghua
- Self-motivated, organised and able to work under pressure and meet tight deadlines
- Good interpersonal and communication skills with the ability to work effectively with internal and external stakeholders
- Strong analytical and problem-solving skills with a proactive and team-oriented mindset
Candidate with less experience will be considered for the position of Principal Officer – Marketing & Customer Relations.
Working Location: Sheung Wan
Benefits:
We offer competitive remuneration package and fringe benefits including discretionary bonus, annual leave, birthday leave, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.
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Apply
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Note:
Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided upon request.
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