Working location: Discovery Bay, Lantau Island

Responsibilities:

• Reporting to the Director of Rooms / Front Office Manager, the incumbent will be responsible for the Night shift supervision of the Hotel to ensure maximum levels of customer service and satisfaction was delivered. Take appropriate action in emergencies to ensure customer, associates and hotel safety by working with the Front Desk and Security Departments.

• Bachelor's degree or diploma in Hotel Administration, Business Administration or equivalent.
• Minimum 7 years related working experience in hotel operation
• Demonstrate ability to interact with customers, employees and third parties that reflects highly on the hotel
• Communication skills are utilized a significant amount of time when interacting with others.
• Proficient in the use of Microsoft Office and Front Office System.
• Excellent writing, presentation and communications skills.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Qualify First Aider and Hong Kong Driving License preferable.

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided upon request.